Union Bank Customer Service

Customer service for Union Bank can be reached through the main bank customer service number for a variety of different needs with the different banking departments at Union Bank.  Select account information and self help customer service is also available through the telephone banking features with Union Bank as well as with Union Bank’s online banking services.

The Union Bank customer service number regarding checking and savings accounts including new or existing Union Bank checking or savings accounts or to apply for an account is 1-800-796-5656.  Access option 2 for new accounts and option 4 for existing bank accounts.  A bank customer service representative can be reached 8:00 a.m. – 8:00 p.m., Monday through Friday and 8:00 a.m. – 6:00 p.m. on Saturday.

Customer service bank representatives for online banking and bill pay for information or to apply for online banking or bill pay can be reached at1-800-238-4486 and accessing option 4.  Customer service is available from 6:00 a.m. – 12:00 a.m., 7 days a week.

Bank customer services representatives for home loans can be reached at 1-866-825-6267.  Customer service representatives are available for information about new home purchases as well as home loan refinances.  Hours of operation for this department are 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 3:00 p.m. on Saturday.

For information regarding an existing auto loan or to apply for an auto loan with Union Bank, the customer service number is 1-866-825-6267.  Hours of operation for this department are 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 6:00 p.m. on Saturday.

Personal loan bank customer service can also be reached at 1-866-825-6267.  Customer service representative can be reached for information about an existing personal loan or to apply for a personal loan at this number.  Hours of operation for this department are 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 6:00 p.m. on Saturday.

For lost or stolen Union Bank ATM cards and debit cards, contact 1-800-238-4486 and access options 2.  This customer service number can also be used to activate the Union Bank cards.  This service is available 24 hours a day, seven days a week.

Union Bank customer service assistance for new or existing home equity lines of credit can be contacted at1-866-825-6267, 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 6:00 p.m. on Saturday.

Telephone banking at Union Bank to obtain information about a Union Bank account or banking transaction using your access number and PIN can be reached at 1-800-238-4486.  Telephone banking is an automated service and is available 24 hours a day, seven days a week.

The Union Bank Retirement Center can be contacted for customer service at 1-800-304-3854 regarding information about opening a retirement account or questions about an existing account.  The bank customer service number for the Retirement Center can be reached 8:00 a.m. – 4:45 p.m., Monday through Friday.