SunTrust Bank Customer Service
Customer service at SunTrust Bank is available through a number of different communication methods and can cover bank customer service inquiries for general questions or those requiring specific service requests.
SunTrust Bank customer service questions can often be handled by the SunTrust automated telephone banking service. The automated telephone banking service allows customers to conduct a number of actions including; issuing stop payments, transfer funds between accounts, place new orders for checks, or apply for a bank loan 24 hours a day, 7 days a week. The automated telephone bank customer service features can be reached by calling 800-786-8787.
Customer service bank inquiries can also be handled by mail with SunTrust Bank. Customer service questions or comments regarding bank service, or service suggestions should be addressed to:
SunTrust Bank
P.O. Box 4418 GA-Atlanta-0795
Atlanta, GA 30302-4418
Standard bank customer service questions regarding existing or new accounts with the bank can be handled through the bank’s customer service representatives which can be reached at 800-786-8787. Bank customer service representatives are available 6:00 AM to midnight, daily.
Telephone customer service for online banking can be reached at 800-382-3232. Online banking customer service is available 7:00 AM to 9:00 PM, daily.
Telephone customer service representatives for consumer loans with the bank can be reached at 800-279-4824. Consumer loan customer service is available 8:00 AM to 9:00 PM, Monday thru Fridayand 8:00 AM to 5:00 PM on Saturday.
SunTrust Bank credit card customer service is available at 800-477-9702.
Customer service assistance for mortgage applications is available at 800-330-4684. Customer service representatives are available 8:00 AM to 8:00 PM Monday thru Fridayand 9:00 AM to 3:00 PM on Saturday.
Bank customer service representative are available for investment inquiries ay800-874-4770. Customer service representatives for investments accounts are available 8:00 AM to 9:00 PM Monday thru Fridayand 8:00 AM to 5:00 PM on Saturday
Bank assistance for educational loans can be found is separated into regions. Education loan bank customer service for Florida and Georgia is available at 800-208-9729 from 8:00 AM to 10:00 PM Monday thru Friday. Education loan bank customer service for all other states is available at 800-552-3006 from 8:30 AM to 6:30 PM Monday thru Thursdayand 8:30 to 6:00 on Friday.
To reach specific departments at SunTrust Bank for customer service banking inquiries or related information, the following list include the direct numbers to reach various bank departments:
Bankruptcy 800-635-3112
Business Banking Client Care Center:
Account Set Up 877-370-5108
Customer Service 800-752-2515
CDs for Small Business 877-370-5108
Collections 800-828-7959
Commercial Banking Service Center 866-476-1460
Consumer Loans 800-279-4824
Corporate Credit Solutions 866-476-1460
Corporate Retirement
Distribution Support
Services 800-453-4015
Corporate Retirement Plans 866-786-4015
Credit Cards:
Business Card 877-370-5108
Corporate Cards for Employees 800-836-8562
Consumer Credit Card 800-477-9702
SunTrust Rewards 800-255-7125
Visa Extras 800-960-8472
Credit Inquiries 800-634-7928
Education Loans 800-552-3006
Endowments and Foundations 866-223-1499
Equipment Leasing 866-624-3084
Foreign Exchange 800-494-9782
Institutional Investment Management 877-984-7321
Insurance:
Life, Disability, Estate Planning and Long Term Care 800-526-1177
Term and Whole Life Coverage 866-849-4809
International Trade Services:
Atlanta 404-588-7507
Miami 305-579-7216
Orlando 407-237-5102
Richmond 804-782-5558
Investments 800-874-4770
Loan Servicing 888-461-8862
Loss/Prevention 866-493-3446
Lost or stolen Business Check Card 800-752-2515
Lost or stolen Personal Check Card 800-786-8787
MICR Specification Sheet Form 866-425-6570
Mortgage Customer Service 800-634-7928
Mortgages – New 800-330-4684
Non-Profit and Tax-Exempt Banking 202-879-6014
Nonqualified Plan Experts 866-786-4015
Online Banking Support 800-382-3232
Overdraft Protection Service 800-279-4824
Physician Loans 800-241-6905
PlanLine® Support 888-816-4015
Personal Banking 800-786-8787
Private Wealth Management Client Care 800-321-1997
Report Fraud: Fraud Hotline 800-227-3782
Rollover Solution Center 800-453-4015
RV/Motor Home Loans/Marine Loans 800-797-2628
Signature Advantage Brokerage for Business 800.576.4346
SunTrust Investment Services 800-526-1177
TDD Services 800-854-8965
Trade Finance 404-813-1030
Transportation Industry Banking 615-748-5934
Treasury & Cash Management:
Treasury Technical Support 877-785-6925
Online Cash Manager 800-382-3232
Client Services for Corporate & Institutional Accounts – Florida and Tennessee 866-448-6394
Client Services for Corporate & Institutional Accounts – All other states 866-448-6392
Payroll Card Account Servicing 800-249-2226
Wire Transfers 800-947-3786
Bank Customer Service at Ally Bank
Ally Bank has a number of different methods to reach customer service regarding the numerous bank products offered at the FDIC insured bank.
Ally Bank is a state chartered bank headquartered in Salt Lake City, Utah. Ally Bank, which was previously identified as GMAC Bank, is part of GMAC Financial Services. Ally Bank is a member of the FDIC and all Ally Bank accounts are covered by the FDIC to the fullest extent permitted under applicable law. The bank offers savings accounts, money market accounts and CD accounts.
Ally Bank is an online bank. Ally Bank accounts are opened and managed online, by phone or by ATM.
To reach a customer service representative with Ally Bank, the bank customer service contact number is 877-247- 2559. Customer service with the bank is available 24 hours a day.
Ally Bank customer service representatives are available around the clock and the bank also has an automated telephone system to check account balances, obtain current bank rates, and transfer funds to and between accounts.
Mail customer service inquiries and general correspondence to:
Ally Bank Customer Care
P.O. Box 951
Horsham, PA 19044
To send account deposit slips and endorsed checks to Ally Bank, the mailing address is:
Ally Bank
P.O. Box 13625
Philadelphia, PA 19101
For the hearing impaired, the bank customer service contact line by way of TDD machine is 800-833-4622.
For bank customer service inquiries regarding advertising and marketing, call 1-313-731-2559.
For bank customer service inquiries for journalists and media, call 1-313-656-6967.
For customer traveling outside the U.S. bank customer service can be reached at 1-757-247-2559.
Until 2006, GMAC was a wholly owned subsidiary of GM. GMAC and GM are now separate companies. The most recent breakdown of Ally Bank ownership includes several parties including:
GM which owns 6.7%
GM Independent Trust which owns 9.9%
US Treasury which owns 56.3%
Cerberus which owns14.9%
Cerberus Co-Investors which owns 12.2%
TCF Bank Customer Service
TCF Bank offers customer service through numerous channels to serve new and existing bank customers.
TCF Bank online customer service can help with a number of standard questions regarding existing customer accounts. The more than 400 TCF bank branch locations can help with most deposit account customer service inquiries as well as consumer loan inquiries. Telephone banking can help with a variety of customer service bank matters. The customer service phone numbers for TCF Bank by bank product can also help directly with a whole host of service related questions.
TCF bank has 443 banking offices in Minnesota, Illinois, Michigan, Colorado, Wisconsin, Indiana, Arizona and South Dakota to serve consumers and businesses. TCF Bank offers a variety of consumer banking products and services as well as commercial leasing and equipment finance business in all 50 states and commercial inventory finance business in the U.S. and Canada.
TCF corporate address is located at:
TCF Financial Corporation
200 Lake Street East
Wayzata, MN 55391-1693
612-661-6500
Customer service number for bank deposit accounts can be reached at (800) 823-2265. For Minnesota customers, the local customer service number is (612) 823-2265. For Illinois bank customers, the contact number for a customer service representative regarding deposit accounts is (847) 678-6900.
To reach a customer service bank representative for consumer lending in Minnesota in the Twin Cities call (612) 823-5363 for customer service assistance in Greater Minnesota call (800) 823-5363.
Customer service with TCF Bank to obtain a home loan to purchase a new home can be reached in the Twin Cities at (612) 823-5626 or in Greater Minnesota at (866) 823-5626.
Customer service for consumer lending in Illinois, Indiana, Michigan, Wisconsin, Colorado, Arizona and South Dakota can be reached at (800) 823-5363.
Bank customer service for leasing can be reached at (800) 844-9467 for TCF Equipment Finance or (800) 442-7811 for TCF Leasing, Inc.
Customer service for the banks’ TCF Agency Insurance Services can be contacted at (612) 661-8400 in the Twin Cities or (800) 445-8192 for Greater Minnesota or (800) 445-8192 for Illinois, Michigan, Wisconsin, Colorado, Indiana, Arizona and South Dakota.
TCF Investments customer service representatives can be reached at (612) 334-7900 in the Twin Cities or (866) 202-2736 in Greater Minnesota or (866) 202-2736 for Illinois, Michigan, Wisconsin, Colorado, Indiana, Arizona and South Dakota.
TCF Bank telephone banking allows existing customers to handle a number of customer service functions on their own 24 hours a day, 7 days a week including activating a TCF check card or ATM card with the card number and the account holders code, check current account balances on checking, savings and overdraft protection accounts, listen to recent pending and posted transactions, transfer funds between bank accounts, change the account access code, reorder checks and order a summary statement of transactions since the last monthly statement.
Telephone banking can be reached at 1-800-823-2265 or 612-832-6625 in the Twin Cities area or 847-678-6900 for the Chicago area and Illinois.
TCF online banking provides customers with a wide array of self-service options. With TCF online banking customers can: check their account balances, review their most recent transactions, transfer funds between some accounts, and view images of cleared checks and deposit slips. Once a customer has enrolled in TCF online banking, they can access any deposit account and mortgage loan account they have with the bank.
Union Bank Customer Service
Customer service for Union Bank can be reached through the main bank customer service number for a variety of different needs with the different banking departments at Union Bank. Select account information and self help customer service is also available through the telephone banking features with Union Bank as well as with Union Bank’s online banking services.
The Union Bank customer service number regarding checking and savings accounts including new or existing Union Bank checking or savings accounts or to apply for an account is 1-800-796-5656. Access option 2 for new accounts and option 4 for existing bank accounts. A bank customer service representative can be reached 8:00 a.m. – 8:00 p.m., Monday through Friday and 8:00 a.m. – 6:00 p.m. on Saturday.
Customer service bank representatives for online banking and bill pay for information or to apply for online banking or bill pay can be reached at1-800-238-4486 and accessing option 4. Customer service is available from 6:00 a.m. – 12:00 a.m., 7 days a week.
Bank customer services representatives for home loans can be reached at 1-866-825-6267. Customer service representatives are available for information about new home purchases as well as home loan refinances. Hours of operation for this department are 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 3:00 p.m. on Saturday.
For information regarding an existing auto loan or to apply for an auto loan with Union Bank, the customer service number is 1-866-825-6267. Hours of operation for this department are 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 6:00 p.m. on Saturday.
Personal loan bank customer service can also be reached at 1-866-825-6267. Customer service representative can be reached for information about an existing personal loan or to apply for a personal loan at this number. Hours of operation for this department are 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 6:00 p.m. on Saturday.
For lost or stolen Union Bank ATM cards and debit cards, contact 1-800-238-4486 and access options 2. This customer service number can also be used to activate the Union Bank cards. This service is available 24 hours a day, seven days a week.
Union Bank customer service assistance for new or existing home equity lines of credit can be contacted at1-866-825-6267, 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 6:00 p.m. on Saturday.
Telephone banking at Union Bank to obtain information about a Union Bank account or banking transaction using your access number and PIN can be reached at 1-800-238-4486. Telephone banking is an automated service and is available 24 hours a day, seven days a week.
The Union Bank Retirement Center can be contacted for customer service at 1-800-304-3854 regarding information about opening a retirement account or questions about an existing account. The bank customer service number for the Retirement Center can be reached 8:00 a.m. – 4:45 p.m., Monday through Friday.
FirstBank Customer Service
FirstBank operates 120 bank branch locations in Colorado, eight bank branch locations in Arizona and five bank branch locations in California.
The main customer service number for FirstBank is 800-964-3444. This contact number is used to reach a customer service representative with the bank as well as automated telephone banking services.
The customer service contact number for consumer mortgages is 866-964-2040
To reach a customer service representative Para Español is 877-394-2861
FirstBank customer service TDD for hearing impaired is 800-855-3444
Local bank customer service with FirstBank is divided by region.
Colorado customer service numbers for metro Denver region are:
303-237-5000 for general bank customer service
303-232-5522 for Internet banking assistance
303-239-6000 Para Español
303-233-1300 TDD for Hearing Impaired
Arizona local customer service number for Phoenix area is 602-381-7800
California local customer service number in Palm Desert is 760-341-7000
Customer service with FirstBank is available by phone, at a local FirstBank or online.
FirstBank also offers a variety of customer service bank functions through automated telephone banking which is available at 866-964-2040.
Bank customers can transfer funds between FirstBank accounts, verify checking and savings accounts as well as other accounts, receive information about electronic deposits that will posted to an account, determine if a specific check has been paid, obtain information on the last 20 checks and electronic withdrawals that have cleared a checking account, obtain cash reserve information and make cash reserve payments, obtain the last 20 withdrawals and the last interest paid on a savings account, obtain the last 10 deposits on a checking or savings account, speak to a bank customer service representative about loans and new accounts.
Personal customer service is available 24 hours through the main contact number of 866-964-2040. Bank customer service representatives can assist in setting up a PIN to access the automated banking system.
Customer Service Fifth Third Bank
The main customer service bank number for Fifth Third Bank is 1-800-972-3030.
Bank customer service representatives are available Monday through Friday 7:00 AM to12:00 AM and Saturday through Sunday 8:00 AM to 5:00 PM Eastern Time.
The main customer service number also provides access to automated telephone banking. The automated telephone banking features allows account holders to have access to information regarding checking accounts, savings accounts, money market accounts, certificates of deposit, equity loans, home mortgages, installment loans and leases.
Customer service representatives for Fifth Third Bank can also be reached at any of the Fifth Third bank branch locations.
To report a lost or stolen credit card with Fifth Third bank, a block can be placed on a card via an email request or the account holder can call a bank customer service representative at 1-800-782-0279.
For customers that are concerned about any suspicious online sites, emails, or other fraudulent activity, call the bank customer service number at 1-800-676-5869
To dispute a credit card transaction on a Fifth Third Bank credit card an account holder can either: contact the company that made the charge to have them reverse it; visit a Fifth Third Bank branch to fill out a dispute form; or write a letter of dispute explaining why the billing error exists, and include your account number, the type of charge, to whom the charge was made, the date on which the charge occurred, and the amount of the error. The dispute letter can be faxed to 513-534-3512 or mail the letter to:
Fifth Third Bank, Dispute Department
Madisonville Operation Center
MD 1MOC2G
Cincinnati, OH 45263
Fifth Third Bancorp is a financial services company that is headquartered in Cincinnati, Ohio. Fifth Third Bank is one of the top 20 largest banks in the U.S. ranked by assets. Fifth Third operates 16 affiliates with over 1,300 full service bank branch locations and 2350 ATMs. Fifth Third offers a complete line of personal, small business and commercial banking services, including wealth management. Fifth Third is located in the following states: Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina.
Associated Bank Customer Service
Associated Bank is a Wisconsin based bank. Reaching customer service for Associated Bank can be accomplished via a number of different methods.
Bank customer service representatives are available at the local bank branches. Associated Bank is headquartered in Green Bay, Wisconsin and has more than 300 branch bank locations in Wisconsin, Minnesota and Illinois all of which have customer service representatives.
For customer services assistance from the bank 24 hours a day, seven days a week, Associated Bank operates a customer care center at 1-800-236-8866.
Commercial banking customers can reach customer service at 1-800-728-3501.
The international customer service bank number is available at 1-262-879-0133.
To report a lost or stolen Check Card, ATM, HomePower Equity CardTM, Business Credit Card, the customer service contact number is 1-800-556-5678
For business credit card number that begins with 435995, the customer service contact number is 1-866-951-1390.
For lost or stolen Personal Visa® & MasterCard® Credit Card, the customer service number is 1-800-219-7941.
If the credit card number begins with 435996 or 435997, the bank customer service number is 1-866-951-1389.
For bank customers that are current online banking customer, they can also contact the bank through the contact form link located on the online banking system.
Online banking allows user to have access to their Associated Bank personal checking account, savings account, money market account, home equity loan, premier lines and some select Associated Bank loan accounts. The online banking feature provides current balance information about customer accounts and allows account holders to transfer funds between accounts. Customers can also enroll in bill payment online to pay bills online.
To use the Associated Bank online banking, customers need to have a personal checking, money market or savings account with Associated Bank.
To enroll in online banking with Associated Bank, customers will need to have the last 4 digits of their social security number, the bank account number and birth date.
For those existing account holders that have forget their online banking user ID or have been locked out of online banking features, a customer service representative is available at 1-800-682-4989 or by email.
Associated Bank is a diversified bank that offers a full range of traditional banking services and a variety of other financial products and services including: personal banking, private banking, small business banking, business and commercial banking.
AT&T U-verse Customer Service
To reach customer service for AT&T U-verse the main contact number for sales, service, billing and technical support is 1-800-288-2020.
At this customer service number, technical support is available 24 hours a day, 7 days a week. Billing and general customer service is available Monday through Friday from 7:00 a.m. to 6:00 p.m. and Saturday 7:00 a.m. to 4:00 p.m. Central Time. Automated service runs 24 hours a day, seven days a week.
Along with the ability to reach the customer service automatic response 24 hours a day or a customer service representative by calling AT&T at 1-800-288-2020, customer service contact is also available with online chat or by email.
Trouble shooting assistance with the AT&T U-verse product offerings is also available online with the AT&T eRepair service that is a self diagnostic and problem solving tool used online.
AT&T also provides customer support forums on their website for new and existing U-verse customers.
AT&T U-verse is AT&T’s product for digital TV, high speed Internet and digital home phone service. The service offered by AT&T in select regions of the United States. The AT&T U-verse product includes a variety of different options. Customers can purchase the digital TV service, Internet delivery, phone service and several combinations within those three categories. There are geographic and service restrictions that apply to AT&T U-verse services.
In the fourth quarter of 2009, AT&T U-verse surpassed 2 million users.
AT&T U-verse platform delivers standard and high-def television over a high-speed Internet connection as well as phone and Internet services utilizing both fiber to the node and fiber to the point technology.
AT&T provides their services primarily through the technology called fiber to the node technology or FTTN which is a type of telecommunication architecture where high-bandwidth fiber is run to a node or cabinet in neighborhoods while already existing coaxial cable or twisted pair copper lines carry data “the last mile” to the customers’ homes. The alternative to FTTN is FTTP or fiber to the point which is telecommunication architecture where high-bandwidth fiber is run all the way to the customer’s home.
US Bank Customer Service
The main US Bank customer service phone number is 800-US BANKS or 800-872-2657.
US Bank also provides customer service assistance by regions which includes the following regions and bank customer service numbers:
Cincinnati Metro region number is 513-632-4141
Denver Metro 303-585-8585
Milwaukee Metro 414-765-4636
Minneapolis/St. Paul Metro 612-872-2657
Portland Metro 503-872-2657
St. Louis Metro 314-425-2000
These contact numbers can be used for new customer account information as well as for existing customer service inquiries.
For mail correspondence regarding customer service assistance, the bank can be reached at the local branch or through the corporate headquarters which is located at:
U.S. Bancorp
U.S. Bancorp Center
800 Nicollet Mall
Minneapolis, MN 55402
To reach a bank customer service representative for mortgage products the general customer service number is 800-365-7772. For inquiries regarding new home loans, the contact number is 888-831-7524 and for home refinance transactions the number is 800-365-5001.
Student loan center customer service bank information is available at 800-242-1200.
Credit card bank customer service is available by product or credit card type.
Visa Buxx customer service number is 888-310-2899
Credit Card customer service for U.S. Bank Visa® is at 800-285-8585
Bank customer service for FlexPerksSM Travel Rewards Visa Signature® is at 877-978-7446
Bank customer service for FlexPerksSM Select Rewards Visa® can be reached at 800-692-8472
U.S. Bank offer verification service is at 800-530-9454
U.S. Bank Premier Line customer service is 888-444-2265
U.S. Bank CreditLine is at 888-852-5786
Bank customer service regarding airline rewards can be found by category at:
AeroMexico Visa Signature® 866-266-5042
AeroMexico Visa® 866-266-5042
DISTANCIA Visa Signature® 866-951-8220
DISTANCIA Visa® 866-951-8220
SKYPASS Visa® Signature 866-359-4771
SKYPASS Visa® 866-286-8472
Retail rewards customer service is also available by category:
Bed Bath & Beyond® MasterCard® 866-233-9189
Caché Visa® 866-546-9241
Gymboree® Visa® 866-234-4672
Harley-Davidson® Visa® 800-699-2281
REI Visa® Signature 877-734-6060
REI Visa® 877-734-8742
Sport Chalet Visa® 866-637-0264
U.S. Bancorp Investments, Inc. customer service representatives are available at 800-888-4700.
Business credit cards customer service is available for the U.S. Bank Business Visa® at 866-485-4545.
FlexPerksSM Business Travel Rewards Visa® service number is 800-374-7979
SKYPASS Business Visa® can be reached at 866-249-3790
U.S. Bank business offer verification number is 800-530-9454
US Bank insurance division customer service representatives are available by product.
The main toll free phone number is 800-352-6467.
Life insurance customer service is available at 800-411-2863
Fixed annuity customer service representatives can be reached at 800-888-4700
Long-term care customer service number is 800-236-1771
Auto insurance customer service is at 888-233-5705
Renters and / or homeowners insurance assistance is available at 888-233-5705
Correspondence by mail is available at
U. S. Bancorp Insurance Services
809 S. 60th Street, Suite 205
West Allis, WI 53214
For small business customer service at US Bank, a customer service representative can be reached by calling 800-269-4309 Monday – Friday from 8:00 am to 5:00 pm PST.
The US Bank SBA administrative offices are available at 858-536-4545 or 800-269-4309.
For franchise lending customer service the contact number is 888- 722-3948.
US Bank SBA business center locations include:
Arizona
Phoenix customer service number 800-431-7101
Arkansas
Little Rock customer service 800-601-3842
California
Auburn customer service number 800-303-4722
Los Angeles 800-300-2632
Orange 800-870-4043
Pleasanton 925-426-6220
San Diego 800-698-8980
San Francisco 800-997-4722
Colorado
Denver customer service 800-379-6687
Florida
Orlando customer service number 407-687-4271
Idaho
Couer d’Alene customer service contact 800-492-5325
Illinois
Geneva customer service number 630-208-6397
Schaumburg 847-517-6325
Indiana
Toll free number 866-893-4223
Iowa
Toll free number 877-803-6568
Kansas
Kansas City customer service contact 800-749-0238
Kentucky
Louisville customer service number 866-893-4223
Minnesota
Edina customer service number 952-927-1287
Plymouth 877-803-6568
Missouri
St. Louis customer service 800-601-3842
Montana
Toll free number 800-492-5325
Nebraska
Omaha 800-749-0238
Nevada
Las Vegas customer service contact 800-641-4722
In Reno area 775-688-3531
North Dakota
877-803-6568
Ohio
Brecksville customer service number 440-717-1226
Cincinnati 866-261-4127
Columbus 440-717-1226
Toledo 419-897-7927
Oregon
Portland customer service contact 800-861-0244
Salem 503-399-4135
Pennsylvania/Delaware
Wilmington 302-824-7070
South Dakota
877-803-6568
Tennessee
Nashville 513-860-4200
Utah
Salt Lake City customer service number 800-728-6309
Washington
Seattle 800-404-4066
Wisconsin
Milwaukee customer service contact 630-208-6397
Wyoming
Toll free 800-728-6309
To contact the international banking division of US Bank, customer service representatives are available by region. For questions about the products and services available regarding U.S. Bank international banking locations:
Boise
101 South Capitol Boulevard
Suite 807
Boise, ID 83702
208-383-7600
Chicago
209 LaSalle Street
4th Floor
Chicago, IL 60604
312-325-8796
Cincinnati
425 Walnut Street
8th Floor
Cincinnati, OH 45202
513-632-3149
Los Angeles
633 W. Fifth Street
25th Floor
Los Angeles, CA 90071
213-615-6478
Milwaukee
777 East Wisconsin Avenue
Milwaukee, WI 53202
414-765-5831
Minneapolis
800 Nicollet Mall
18th Floor
Minneapolis, MN 55402
612-303-7378
Portland
111 SW Fifth Avenue
5th Floor
Portland, OR 97204
503-275-4347
San Diego
11988 El Camino Real
San Diego, CA 92130
858-523-4220
Seattle
1420 Fifth Avenue
9th Floor
Seattle, WA 98101
206-344-4214
St. Louis
One U.S. Bank Plaza
12th Floor
St. Louis, MO
314-418-1349 / 314-418-1345
US Bank Foreign Exchange Locations:
Cincinnati
425 Walnut Street
Cincinnati, OH 45202
800-708-9109
Los Angeles
LM-CA-T25S
25th floor
633 West 5th Street
Los Angeles, CA 90071
800-854-3440
Milwaukee
777 E. Wisconsin Avenue
Milwaukee, WI 53202
414-765-5575
800-236-6444
Minneapolis
800 Nicollet Mall
Minneapolis, MN 55402
612-303-4600
800-337-6978
Portland
111 S.W. Fifth Avenue
Portland, OR 97204
866-614-9505
Seattle
1420 Fifth Avenue
Seattle, WA 98111
206-344-3799
800-884-7939
St. Louis
7th and Washington
St. Louis, MO 63101
314-418-3939
800-800-6372
US Bank operates over 3,000 bank offices and 5,100 ATMs, and provides a comprehensive line of banking, brokerage, insurance, investment, mortgage, trust and payment services products to consumers, businesses and institutions. US Bank’s variety of financial products and services including checking and savings accounts, credit cards, mortgage, home equity and student loans as well as insurance and private banking. U.S. Bank, the 5th largest commercial bank in the United States.
Customer Service at ING Bank and ING Direct
ING DIRECT is the operating name used for online banking by ING Bank a federally chartered savings bank. ING Bank Is headquartered in Wilmington, Delaware and does business online, over the phone and by mail through ING DIRECT. ING DIRECT is one of the largest direct banks in the US. ING DIRECT deposits are insured by the FDIC.
There are a variety of means in which to obtain customer service with the bank.
New customers to ING DIRECT can reach a customer service representative at 800-464-3473, 8:00 AM through 8:00 PM, 7 days a week.
Existing bank customers can reach a customer service representative at 888-464-0727, 8:00 AM through 8:00 PM, 7 days a week.
For 24 hour automated account access, the bank offers an automated response customer service number at 1-888-464-7868.
To obtain customer service with the bank by mail or for other written correspondence or by mail deposits, send to:
ING DIRECT
P.O. Box 60
St. Cloud, MN 56302-0060
Fax customer service contact can be obtained at 888-464-3220 or 302-255-3990.
To contact the bank by Email, general questions and comments can be sent to: sales@ingdirect.com
To open an ING DIRECT account, new customers need to link an existing bank account to the new ING DIRECT account. The electronic link between the two accounts allows customers to transfer money to open the account and transfer funds whenever they want, for free. Bank customers can link up to 3 non–ING DIRECT personal checking accounts to an ING DIRECT account.
Once the link is set up between accounts, bank customers can make deposits and withdrawals by calling the ING DIRECT Interactive Phone Service with 24/7 access at 1-888-464-7868 or by speaking with a bank customer service representative at888-464-0727 from 8:00 AM to 8:00 PM, 7 days a week or online by signing up at ingdirect.com with a Customer Number or Saver ID and PIN.
Existing customer that have lost their PIN number can use the bank’s online customer service to retrieve the number or reset the PIN or call customer service at the bank at 888-464-0727 from 8:00 AM and 8:00 PM to request a new PIN by mail, which should arrive in 5-7 days.
The ING bank routing number is 031176110.
ING DIRECT also operates a number of Cafés as convenience centers for its customers. These ING DIRECT Cafes can be found in the following cities:
Wilmington, DE
802 Delaware Avenue
302-255-3750
Philadelphia, PA
1636 Walnut Street
215-731-1410
Los Angeles, CA
11175 Santa Monica Blvd.
310-445-0429
Chicago, IL
21 E. Chestnut Street
312-981-1236
St. Cloud, MN
30 7th Avenue South
320-534-4640
New York City, NY
968 3rd Avenue
212-752-8432
Honolulu, HI
1958 Kalakaua Avenue
808-955-1435
ING DIRECT also maintains an ombudsman to contact for customer service at the bank to investigate and resolve customer complaints and problems. The ING DIRECT ombudsman can be reached by email at:
ombudsman@ingdirect.com or by mail at
Ombudsman
ING DIRECT
1 South Orange Street
Wilmington, DE 19801