SunTrust Bank Customer Service
Customer service at SunTrust Bank is available through a number of different communication methods and can cover bank customer service inquiries for general questions or those requiring specific service requests.
SunTrust Bank customer service questions can often be handled by the SunTrust automated telephone banking service. The automated telephone banking service allows customers to conduct a number of actions including; issuing stop payments, transfer funds between accounts, place new orders for checks, or apply for a bank loan 24 hours a day, 7 days a week. The automated telephone bank customer service features can be reached by calling 800-786-8787.
Customer service bank inquiries can also be handled by mail with SunTrust Bank. Customer service questions or comments regarding bank service, or service suggestions should be addressed to:
SunTrust Bank
P.O. Box 4418 GA-Atlanta-0795
Atlanta, GA 30302-4418
Standard bank customer service questions regarding existing or new accounts with the bank can be handled through the bank’s customer service representatives which can be reached at 800-786-8787. Bank customer service representatives are available 6:00 AM to midnight, daily.
Telephone customer service for online banking can be reached at 800-382-3232. Online banking customer service is available 7:00 AM to 9:00 PM, daily.
Telephone customer service representatives for consumer loans with the bank can be reached at 800-279-4824. Consumer loan customer service is available 8:00 AM to 9:00 PM, Monday thru Fridayand 8:00 AM to 5:00 PM on Saturday.
SunTrust Bank credit card customer service is available at 800-477-9702.
Customer service assistance for mortgage applications is available at 800-330-4684. Customer service representatives are available 8:00 AM to 8:00 PM Monday thru Fridayand 9:00 AM to 3:00 PM on Saturday.
Bank customer service representative are available for investment inquiries ay800-874-4770. Customer service representatives for investments accounts are available 8:00 AM to 9:00 PM Monday thru Fridayand 8:00 AM to 5:00 PM on Saturday
Bank assistance for educational loans can be found is separated into regions. Education loan bank customer service for Florida and Georgia is available at 800-208-9729 from 8:00 AM to 10:00 PM Monday thru Friday. Education loan bank customer service for all other states is available at 800-552-3006 from 8:30 AM to 6:30 PM Monday thru Thursdayand 8:30 to 6:00 on Friday.
To reach specific departments at SunTrust Bank for customer service banking inquiries or related information, the following list include the direct numbers to reach various bank departments:
Bankruptcy 800-635-3112
Business Banking Client Care Center:
Account Set Up 877-370-5108
Customer Service 800-752-2515
CDs for Small Business 877-370-5108
Collections 800-828-7959
Commercial Banking Service Center 866-476-1460
Consumer Loans 800-279-4824
Corporate Credit Solutions 866-476-1460
Corporate Retirement
Distribution Support
Services 800-453-4015
Corporate Retirement Plans 866-786-4015
Credit Cards:
Business Card 877-370-5108
Corporate Cards for Employees 800-836-8562
Consumer Credit Card 800-477-9702
SunTrust Rewards 800-255-7125
Visa Extras 800-960-8472
Credit Inquiries 800-634-7928
Education Loans 800-552-3006
Endowments and Foundations 866-223-1499
Equipment Leasing 866-624-3084
Foreign Exchange 800-494-9782
Institutional Investment Management 877-984-7321
Insurance:
Life, Disability, Estate Planning and Long Term Care 800-526-1177
Term and Whole Life Coverage 866-849-4809
International Trade Services:
Atlanta 404-588-7507
Miami 305-579-7216
Orlando 407-237-5102
Richmond 804-782-5558
Investments 800-874-4770
Loan Servicing 888-461-8862
Loss/Prevention 866-493-3446
Lost or stolen Business Check Card 800-752-2515
Lost or stolen Personal Check Card 800-786-8787
MICR Specification Sheet Form 866-425-6570
Mortgage Customer Service 800-634-7928
Mortgages – New 800-330-4684
Non-Profit and Tax-Exempt Banking 202-879-6014
Nonqualified Plan Experts 866-786-4015
Online Banking Support 800-382-3232
Overdraft Protection Service 800-279-4824
Physician Loans 800-241-6905
PlanLine® Support 888-816-4015
Personal Banking 800-786-8787
Private Wealth Management Client Care 800-321-1997
Report Fraud: Fraud Hotline 800-227-3782
Rollover Solution Center 800-453-4015
RV/Motor Home Loans/Marine Loans 800-797-2628
Signature Advantage Brokerage for Business 800.576.4346
SunTrust Investment Services 800-526-1177
TDD Services 800-854-8965
Trade Finance 404-813-1030
Transportation Industry Banking 615-748-5934
Treasury & Cash Management:
Treasury Technical Support 877-785-6925
Online Cash Manager 800-382-3232
Client Services for Corporate & Institutional Accounts – Florida and Tennessee 866-448-6394
Client Services for Corporate & Institutional Accounts – All other states 866-448-6392
Payroll Card Account Servicing 800-249-2226
Wire Transfers 800-947-3786
Union Bank Customer Service
Customer service for Union Bank can be reached through the main bank customer service number for a variety of different needs with the different banking departments at Union Bank. Select account information and self help customer service is also available through the telephone banking features with Union Bank as well as with Union Bank’s online banking services.
The Union Bank customer service number regarding checking and savings accounts including new or existing Union Bank checking or savings accounts or to apply for an account is 1-800-796-5656. Access option 2 for new accounts and option 4 for existing bank accounts. A bank customer service representative can be reached 8:00 a.m. – 8:00 p.m., Monday through Friday and 8:00 a.m. – 6:00 p.m. on Saturday.
Customer service bank representatives for online banking and bill pay for information or to apply for online banking or bill pay can be reached at1-800-238-4486 and accessing option 4. Customer service is available from 6:00 a.m. – 12:00 a.m., 7 days a week.
Bank customer services representatives for home loans can be reached at 1-866-825-6267. Customer service representatives are available for information about new home purchases as well as home loan refinances. Hours of operation for this department are 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 3:00 p.m. on Saturday.
For information regarding an existing auto loan or to apply for an auto loan with Union Bank, the customer service number is 1-866-825-6267. Hours of operation for this department are 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 6:00 p.m. on Saturday.
Personal loan bank customer service can also be reached at 1-866-825-6267. Customer service representative can be reached for information about an existing personal loan or to apply for a personal loan at this number. Hours of operation for this department are 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 6:00 p.m. on Saturday.
For lost or stolen Union Bank ATM cards and debit cards, contact 1-800-238-4486 and access options 2. This customer service number can also be used to activate the Union Bank cards. This service is available 24 hours a day, seven days a week.
Union Bank customer service assistance for new or existing home equity lines of credit can be contacted at1-866-825-6267, 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 6:00 p.m. on Saturday.
Telephone banking at Union Bank to obtain information about a Union Bank account or banking transaction using your access number and PIN can be reached at 1-800-238-4486. Telephone banking is an automated service and is available 24 hours a day, seven days a week.
The Union Bank Retirement Center can be contacted for customer service at 1-800-304-3854 regarding information about opening a retirement account or questions about an existing account. The bank customer service number for the Retirement Center can be reached 8:00 a.m. – 4:45 p.m., Monday through Friday.
Customer Service Fifth Third Bank
The main customer service bank number for Fifth Third Bank is 1-800-972-3030.
Bank customer service representatives are available Monday through Friday 7:00 AM to12:00 AM and Saturday through Sunday 8:00 AM to 5:00 PM Eastern Time.
The main customer service number also provides access to automated telephone banking. The automated telephone banking features allows account holders to have access to information regarding checking accounts, savings accounts, money market accounts, certificates of deposit, equity loans, home mortgages, installment loans and leases.
Customer service representatives for Fifth Third Bank can also be reached at any of the Fifth Third bank branch locations.
To report a lost or stolen credit card with Fifth Third bank, a block can be placed on a card via an email request or the account holder can call a bank customer service representative at 1-800-782-0279.
For customers that are concerned about any suspicious online sites, emails, or other fraudulent activity, call the bank customer service number at 1-800-676-5869
To dispute a credit card transaction on a Fifth Third Bank credit card an account holder can either: contact the company that made the charge to have them reverse it; visit a Fifth Third Bank branch to fill out a dispute form; or write a letter of dispute explaining why the billing error exists, and include your account number, the type of charge, to whom the charge was made, the date on which the charge occurred, and the amount of the error. The dispute letter can be faxed to 513-534-3512 or mail the letter to:
Fifth Third Bank, Dispute Department
Madisonville Operation Center
MD 1MOC2G
Cincinnati, OH 45263
Fifth Third Bancorp is a financial services company that is headquartered in Cincinnati, Ohio. Fifth Third Bank is one of the top 20 largest banks in the U.S. ranked by assets. Fifth Third operates 16 affiliates with over 1,300 full service bank branch locations and 2350 ATMs. Fifth Third offers a complete line of personal, small business and commercial banking services, including wealth management. Fifth Third is located in the following states: Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina.
Associated Bank Customer Service
Associated Bank is a Wisconsin based bank. Reaching customer service for Associated Bank can be accomplished via a number of different methods.
Bank customer service representatives are available at the local bank branches. Associated Bank is headquartered in Green Bay, Wisconsin and has more than 300 branch bank locations in Wisconsin, Minnesota and Illinois all of which have customer service representatives.
For customer services assistance from the bank 24 hours a day, seven days a week, Associated Bank operates a customer care center at 1-800-236-8866.
Commercial banking customers can reach customer service at 1-800-728-3501.
The international customer service bank number is available at 1-262-879-0133.
To report a lost or stolen Check Card, ATM, HomePower Equity CardTM, Business Credit Card, the customer service contact number is 1-800-556-5678
For business credit card number that begins with 435995, the customer service contact number is 1-866-951-1390.
For lost or stolen Personal Visa® & MasterCard® Credit Card, the customer service number is 1-800-219-7941.
If the credit card number begins with 435996 or 435997, the bank customer service number is 1-866-951-1389.
For bank customers that are current online banking customer, they can also contact the bank through the contact form link located on the online banking system.
Online banking allows user to have access to their Associated Bank personal checking account, savings account, money market account, home equity loan, premier lines and some select Associated Bank loan accounts. The online banking feature provides current balance information about customer accounts and allows account holders to transfer funds between accounts. Customers can also enroll in bill payment online to pay bills online.
To use the Associated Bank online banking, customers need to have a personal checking, money market or savings account with Associated Bank.
To enroll in online banking with Associated Bank, customers will need to have the last 4 digits of their social security number, the bank account number and birth date.
For those existing account holders that have forget their online banking user ID or have been locked out of online banking features, a customer service representative is available at 1-800-682-4989 or by email.
Associated Bank is a diversified bank that offers a full range of traditional banking services and a variety of other financial products and services including: personal banking, private banking, small business banking, business and commercial banking.
Citizens Bank Customer Service
Citizens Bank is a part of Citizens Financial Group which is headquartered in Providence, R.I. Citizens Bank has more than 1,500 bank branches and more than 3,500 ATMs. Citizens Bank has branch network that operates in 12 states and has non-branch retail and commercial offices in additional states.
General customer service assistance at Citizens Bank can be reached at 800-922-9999. Bank customer service is available 24 hours a day, 7 days a week.
Customer service assistance and information regarding Citizens Bank loan products can be reached at 800-340-5626.
Customer service bank assistance for checking accounts can be found at 877-360-2472.
Bank customer service representatives for other deposit products is available at 800-600-0008.
Bank customer service for consumer online banking questions is available at 800-656-6561.
Bank customer service representatives for small business online banking questions is available at 877-229-6428.
To reorder checks, bank customers can call a representative at 888-910-4100 or visit a Citizens Bank branch location. The same customer service number can be used to get a copy of a check or my monthly statement as well as deposit slips, W-9 forms, overdraft applications, or other paper forms.
Citizens Bank Citizens Investment Services division can be reached at
800-942-8300
Customer service through Citizens Bank main office locations is available at the following locations and numbers:
Citizens Financial Group
One Citizens Plaza
Providence, Rhode Island 02903
1-401-456-7000
Citizens Bank Connecticut
Middletown Corporate Offices
Citizens Bank
237 Main Street
Middletown, Connecticut 06457
1-860-638-4411
Citizens Bank Delaware
Wilmington Office
Citizens Bank
919 North Market Street
Wilmington, Delaware 19801
1-302-421-2228
Citizens Bank Massachusetts
State Street Office
Citizens Bank
28 State Street
Boston, Massachusetts 02109
1-800-852-5577
Citizens Bank New Hampshire
Main Office
Citizens Bank
875 Elm Street
Manchester, New Hampshire 03101
1-800-862-5000
Citizens Bank New Jersey
2001 Market Street Office
Citizens Bank
1701 John F. Kennedy Boulevard
22nd Floor
Philadelphia, PA 19103
1-267-671-1000
Citizens Bank New York
Main Office
Citizens Bank
833 Broadway
Albany, NY 12207
1-800-252-2500
Citizens Bank Pennsylvania
Pittsburgh
William Penn Place Office
Citizens Bank
525 William Penn Place
Pittsburgh, PA 19103
1-412-867-2000
Citizens Bank Philadelphia
Citizens Bank
1701 John F. Kennedy Boulevard
22nd Floor
Philadelphia, PA 19103
1-267-671-1000
Citizens Bank Rhode Island
Operations Center
Citizens Bank
1 Citizens Drive
Riverside, Rhode Island 02915
1-401-456-7000
Citizens Bank Vermont
Main Office
Citizens Bank
148 College Street
Burlington, Vermont 05401
1-802-658-9681
Customer Service Bank PNC Bank
PNC Bank customer service, customer support and technical support is available from a variety of sources at the bank. PNC offers banking products and services and customer service assistance through more than 2,500 bank branches, 6,400 ATM machines and their online banking website.
PNC bank offers a wide range of services from standard retail banking to mortgagees, business banking and wealth management. Bank products and services are offered to individuals and small businesses, to corporations and government entities.
Customer service for standard personal bank accounts can be reached at 888-762-2265.
Customer service representatives can help with existing PNC accounts or to open new bank accounts.
Bank customer service representatives for consumer bank accounts are available 7:00 a.m. to 10:00 p.m., ET, Monday through Friday and 8:00 a.m. to 5:00 p.m., ET, Saturday and Sunday.
24-hour automated account information is also available at this number 24/7, 365 days a year.
Customer service to help with an existing retirement account or to open a new retirement account can be reached at 888-762-4727.
Bank customer service retirements representatives are available 8:00 am – 6:00 pm ET, Monday – Friday; 8:30 am – 4:45 pm ET, Saturday and Sunday.
Customer service for existing and new business bank accounts is available at 877-287-2654.
Bank customer service representatives for business banking are available 7:00 a.m. to 10:00 p.m., ET, Monday through Friday and 8:00 a.m. to 5:00 p.m., ET, Saturday and Sunday.
This number has a 24-hour automated account information is available 24/7, 365 days a year.
Customer service bank help for online banking technical support can be reached at 800-762-2035
The bank’s customer service technical support team is available 7:00 a.m. to 10:00 p.m., ET, Monday through Friday and 8:00 a.m. to 5:00 p.m., ET, Saturday and Sunday.
Customer service bank wealth management accounts information is available at 888-762-6226.
Wealth management customer service representatives can be reached between 7:00 a.m. to 10:00 p.m., ET, Monday through Friday and 8:00 a.m. to 5:00 p.m., ET, Saturday and Sunday.
Customer service bank assistance for PNC investments accounts is at 800-762-6111.
Financial representatives are available 8:15 am – 5:00 pm ET, Monday – Friday.
The PNC Bank website can be found at www.pnc.com.