SunTrust Bank Customer Service
Customer service at SunTrust Bank is available through a number of different communication methods and can cover bank customer service inquiries for general questions or those requiring specific service requests.
SunTrust Bank customer service questions can often be handled by the SunTrust automated telephone banking service. The automated telephone banking service allows customers to conduct a number of actions including; issuing stop payments, transfer funds between accounts, place new orders for checks, or apply for a bank loan 24 hours a day, 7 days a week. The automated telephone bank customer service features can be reached by calling 800-786-8787.
Customer service bank inquiries can also be handled by mail with SunTrust Bank. Customer service questions or comments regarding bank service, or service suggestions should be addressed to:
SunTrust Bank
P.O. Box 4418 GA-Atlanta-0795
Atlanta, GA 30302-4418
Standard bank customer service questions regarding existing or new accounts with the bank can be handled through the bank’s customer service representatives which can be reached at 800-786-8787. Bank customer service representatives are available 6:00 AM to midnight, daily.
Telephone customer service for online banking can be reached at 800-382-3232. Online banking customer service is available 7:00 AM to 9:00 PM, daily.
Telephone customer service representatives for consumer loans with the bank can be reached at 800-279-4824. Consumer loan customer service is available 8:00 AM to 9:00 PM, Monday thru Fridayand 8:00 AM to 5:00 PM on Saturday.
SunTrust Bank credit card customer service is available at 800-477-9702.
Customer service assistance for mortgage applications is available at 800-330-4684. Customer service representatives are available 8:00 AM to 8:00 PM Monday thru Fridayand 9:00 AM to 3:00 PM on Saturday.
Bank customer service representative are available for investment inquiries ay800-874-4770. Customer service representatives for investments accounts are available 8:00 AM to 9:00 PM Monday thru Fridayand 8:00 AM to 5:00 PM on Saturday
Bank assistance for educational loans can be found is separated into regions. Education loan bank customer service for Florida and Georgia is available at 800-208-9729 from 8:00 AM to 10:00 PM Monday thru Friday. Education loan bank customer service for all other states is available at 800-552-3006 from 8:30 AM to 6:30 PM Monday thru Thursdayand 8:30 to 6:00 on Friday.
To reach specific departments at SunTrust Bank for customer service banking inquiries or related information, the following list include the direct numbers to reach various bank departments:
Bankruptcy 800-635-3112
Business Banking Client Care Center:
Account Set Up 877-370-5108
Customer Service 800-752-2515
CDs for Small Business 877-370-5108
Collections 800-828-7959
Commercial Banking Service Center 866-476-1460
Consumer Loans 800-279-4824
Corporate Credit Solutions 866-476-1460
Corporate Retirement
Distribution Support
Services 800-453-4015
Corporate Retirement Plans 866-786-4015
Credit Cards:
Business Card 877-370-5108
Corporate Cards for Employees 800-836-8562
Consumer Credit Card 800-477-9702
SunTrust Rewards 800-255-7125
Visa Extras 800-960-8472
Credit Inquiries 800-634-7928
Education Loans 800-552-3006
Endowments and Foundations 866-223-1499
Equipment Leasing 866-624-3084
Foreign Exchange 800-494-9782
Institutional Investment Management 877-984-7321
Insurance:
Life, Disability, Estate Planning and Long Term Care 800-526-1177
Term and Whole Life Coverage 866-849-4809
International Trade Services:
Atlanta 404-588-7507
Miami 305-579-7216
Orlando 407-237-5102
Richmond 804-782-5558
Investments 800-874-4770
Loan Servicing 888-461-8862
Loss/Prevention 866-493-3446
Lost or stolen Business Check Card 800-752-2515
Lost or stolen Personal Check Card 800-786-8787
MICR Specification Sheet Form 866-425-6570
Mortgage Customer Service 800-634-7928
Mortgages – New 800-330-4684
Non-Profit and Tax-Exempt Banking 202-879-6014
Nonqualified Plan Experts 866-786-4015
Online Banking Support 800-382-3232
Overdraft Protection Service 800-279-4824
Physician Loans 800-241-6905
PlanLine® Support 888-816-4015
Personal Banking 800-786-8787
Private Wealth Management Client Care 800-321-1997
Report Fraud: Fraud Hotline 800-227-3782
Rollover Solution Center 800-453-4015
RV/Motor Home Loans/Marine Loans 800-797-2628
Signature Advantage Brokerage for Business 800.576.4346
SunTrust Investment Services 800-526-1177
TDD Services 800-854-8965
Trade Finance 404-813-1030
Transportation Industry Banking 615-748-5934
Treasury & Cash Management:
Treasury Technical Support 877-785-6925
Online Cash Manager 800-382-3232
Client Services for Corporate & Institutional Accounts – Florida and Tennessee 866-448-6394
Client Services for Corporate & Institutional Accounts – All other states 866-448-6392
Payroll Card Account Servicing 800-249-2226
Wire Transfers 800-947-3786
ICICI Bank Customer Service
ICICI Bank is the second largest bank based in India. ICICI Bank has global operations in a number of countries around the world. ICICI Bank has a banking network of over1,400 bank branches and over 4,500 ATMs in India and operations in 18 countries. ICICI Bank offers a wide range of banking products and financial services for corporate and retail customers
ICICI Bank Limited is a company incorporated in India under the Companies Act, 1956, and is regulated by the Banking Regulation Act, 1949 and Reserve Bank of India. ICICI Bank Limited maintains its corporate office at Mumbai, India.
ICICI Bank has subsidiaries in Canada, Russia and the United Kingdom, branches in Bahrain, Dubai International Finance Centre, Hong Kong, Qatar Singapore, Sri Lanka and the United States, and representative offices in Bangladesh, China, Indonesia, Malaysia, South Africa, United Arab Emirates and Thailand. The bank’s UK subsidiary has branches in Belgium and Germany.
The ICICI Bank Limited, New York Branch is a foreign bank branch licensed by the Office of the Comptroller of the currency. Deposits accepted by this bank branch are not FDIC insured.
To reach bank customer service for ICICI Bank Limited regarding New York branch banking products and services the customer service contact number is 1-646-827-8450 the toll free customer service number is 1-866-424-2448.
The mailing address for bank correspondence is:
ICICI Bank Limited, New York Branch,
500 Fifth Ave 28th Floor
New York, NY 10110
For customer service bank inquiries related to ICICI Bank Limited India products and services, the contact number is 1-866-424-2448
The corporate office for ICICI Bank is located at:
ICICI Bank
ICICI Bank Towers,
Bandra-Kurla Complex,
Mumbai 400 051.
+91 22 26531414
Additional toll-free customer service numbers for assistance overseas include:
India: 1800-22-4848
Singapore: 800 ICICI 4U
UK: 0 8081 314151
US/Canada: 1866 ICICI 4U
24hr bank customer service assistance for retail customers in India can be reached at the following numbers:
Ahmedabad: 6630 9890
Andhra Pradesh: 98495 78000
Assam: 9954108000
Bangalore: 41131877
Bhubaneshwar: 9938488000
Bihar: 9934008000
Chandigarh: 5055700
Chattisgarh: 9893208000
Chennai: 42088000
Coimbatore: 4358000
Cuttack: 9938488000
Delhi: 41718000
Delhi (Mobile): 9818178000
Darjeeling: 9933008000
Goa: 9890478000
Gujarat: 9898278000
Guwahati: 9954108000
Haryana: 9896178000
Himachal Pradesh: 9816608000
Hyderabad: 23128000
Indore: 4022005
Jamshedpur: 9934008000
Jharkand: 9934008000
Karnataka : 9845578000
Kerala : 9895478000
Kochi: 9895478000
Kolkata: 9831378000
Lucknow: 9936218000
Madhya Pradesh: 9893208000
Maharashtra: 9890478000
Mumbai: 28307777
Orissa: 9938488000
North East: 9862408000
Patna: 9934008000
Pune: 9890478000
Punjab: 9815558000
Rajasthan: 9829222292
Ranchi: 9934008000
Siliguri: 9933008000
Tamil Nadu: 9894478000
UP East: 9936218000
UP West: 9897308000
Uttaranchal: 9897308000
West Bengal: 9933008000
Applied Bank Customer Service
Applied Bank is a Delaware State Chartered Bank and an FDIC insured financial institution. The bank has been in business since 1996. The bank is active in the promotion of secured and unsecured Visa and MasterCard credit cards for consumers with little or no credit histories.
All customer service bank credit card inquiries should be directed to 561-982-9111. The bank customer service number for banking is 888-839-7952. The bank customer service contact number for fax transmissions is 302-456-1013.
Customer service can also be obtained directly through the bank branches. Applied Bank has the following bank branch locations:
Applied Bank Wilmington, Delaware
601 Delaware Avenue
Wilmington, DE 19801
Branch Hours: Monday – Friday 6:30 AM to 8:00 PM, Saturday 8:00 AM to 7:00 PM and Sunday 9:00 AM to 5:00 PM.
Applied Bank Newark/Glasgow, Delaware
Four Seasons Shopping Center (Rt. 896)
660 Plaza Drive
Newark, DE 19702
Branch Hours: Monday – Friday 7:00 AM to 10:00 PM, Saturday 9:00 AM to 9:00 PM and Sunday 9:00 AM to 5:00 PM.
This location has a 24 hour ATM
Automated account inquires and general customer service account resolutions can be also be handled through the bank automated telephone line which can be reached at 800-616-4605.
An inquiry regarding bank products and services can also be submitted online with the bank customer service inquiry form for the sole purpose of having an Applied Bank customer service representative contact you. The Applied Bank customer service contact form can be found at the bank web site located at www.appliedbank.com.
New bank customers looking to open a new account can utilize a few methods to open an account including through the bank web site, calling the toll free customer service line 1-800-616-4605 to request a new account form or by visiting the local bank branch.
Applied Bank offers online banking. The bank’s free online banking and bill pay offers convenient 24-hour access to customer accounts, payment information, and statement information. With the online bank features customers can access detailed account information on all accounts, including checking, savings, money market, loans, and lines of credit.
TCF Bank Customer Service
TCF Bank offers customer service through numerous channels to serve new and existing bank customers.
TCF Bank online customer service can help with a number of standard questions regarding existing customer accounts. The more than 400 TCF bank branch locations can help with most deposit account customer service inquiries as well as consumer loan inquiries. Telephone banking can help with a variety of customer service bank matters. The customer service phone numbers for TCF Bank by bank product can also help directly with a whole host of service related questions.
TCF bank has 443 banking offices in Minnesota, Illinois, Michigan, Colorado, Wisconsin, Indiana, Arizona and South Dakota to serve consumers and businesses. TCF Bank offers a variety of consumer banking products and services as well as commercial leasing and equipment finance business in all 50 states and commercial inventory finance business in the U.S. and Canada.
TCF corporate address is located at:
TCF Financial Corporation
200 Lake Street East
Wayzata, MN 55391-1693
612-661-6500
Customer service number for bank deposit accounts can be reached at (800) 823-2265. For Minnesota customers, the local customer service number is (612) 823-2265. For Illinois bank customers, the contact number for a customer service representative regarding deposit accounts is (847) 678-6900.
To reach a customer service bank representative for consumer lending in Minnesota in the Twin Cities call (612) 823-5363 for customer service assistance in Greater Minnesota call (800) 823-5363.
Customer service with TCF Bank to obtain a home loan to purchase a new home can be reached in the Twin Cities at (612) 823-5626 or in Greater Minnesota at (866) 823-5626.
Customer service for consumer lending in Illinois, Indiana, Michigan, Wisconsin, Colorado, Arizona and South Dakota can be reached at (800) 823-5363.
Bank customer service for leasing can be reached at (800) 844-9467 for TCF Equipment Finance or (800) 442-7811 for TCF Leasing, Inc.
Customer service for the banks’ TCF Agency Insurance Services can be contacted at (612) 661-8400 in the Twin Cities or (800) 445-8192 for Greater Minnesota or (800) 445-8192 for Illinois, Michigan, Wisconsin, Colorado, Indiana, Arizona and South Dakota.
TCF Investments customer service representatives can be reached at (612) 334-7900 in the Twin Cities or (866) 202-2736 in Greater Minnesota or (866) 202-2736 for Illinois, Michigan, Wisconsin, Colorado, Indiana, Arizona and South Dakota.
TCF Bank telephone banking allows existing customers to handle a number of customer service functions on their own 24 hours a day, 7 days a week including activating a TCF check card or ATM card with the card number and the account holders code, check current account balances on checking, savings and overdraft protection accounts, listen to recent pending and posted transactions, transfer funds between bank accounts, change the account access code, reorder checks and order a summary statement of transactions since the last monthly statement.
Telephone banking can be reached at 1-800-823-2265 or 612-832-6625 in the Twin Cities area or 847-678-6900 for the Chicago area and Illinois.
TCF online banking provides customers with a wide array of self-service options. With TCF online banking customers can: check their account balances, review their most recent transactions, transfer funds between some accounts, and view images of cleared checks and deposit slips. Once a customer has enrolled in TCF online banking, they can access any deposit account and mortgage loan account they have with the bank.
Union Bank Customer Service
Customer service for Union Bank can be reached through the main bank customer service number for a variety of different needs with the different banking departments at Union Bank. Select account information and self help customer service is also available through the telephone banking features with Union Bank as well as with Union Bank’s online banking services.
The Union Bank customer service number regarding checking and savings accounts including new or existing Union Bank checking or savings accounts or to apply for an account is 1-800-796-5656. Access option 2 for new accounts and option 4 for existing bank accounts. A bank customer service representative can be reached 8:00 a.m. – 8:00 p.m., Monday through Friday and 8:00 a.m. – 6:00 p.m. on Saturday.
Customer service bank representatives for online banking and bill pay for information or to apply for online banking or bill pay can be reached at1-800-238-4486 and accessing option 4. Customer service is available from 6:00 a.m. – 12:00 a.m., 7 days a week.
Bank customer services representatives for home loans can be reached at 1-866-825-6267. Customer service representatives are available for information about new home purchases as well as home loan refinances. Hours of operation for this department are 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 3:00 p.m. on Saturday.
For information regarding an existing auto loan or to apply for an auto loan with Union Bank, the customer service number is 1-866-825-6267. Hours of operation for this department are 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 6:00 p.m. on Saturday.
Personal loan bank customer service can also be reached at 1-866-825-6267. Customer service representative can be reached for information about an existing personal loan or to apply for a personal loan at this number. Hours of operation for this department are 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 6:00 p.m. on Saturday.
For lost or stolen Union Bank ATM cards and debit cards, contact 1-800-238-4486 and access options 2. This customer service number can also be used to activate the Union Bank cards. This service is available 24 hours a day, seven days a week.
Union Bank customer service assistance for new or existing home equity lines of credit can be contacted at1-866-825-6267, 8:00 a.m. – 8:00 p.m., Monday through Friday and 9:00 a.m. – 6:00 p.m. on Saturday.
Telephone banking at Union Bank to obtain information about a Union Bank account or banking transaction using your access number and PIN can be reached at 1-800-238-4486. Telephone banking is an automated service and is available 24 hours a day, seven days a week.
The Union Bank Retirement Center can be contacted for customer service at 1-800-304-3854 regarding information about opening a retirement account or questions about an existing account. The bank customer service number for the Retirement Center can be reached 8:00 a.m. – 4:45 p.m., Monday through Friday.
FirstBank Customer Service
FirstBank operates 120 bank branch locations in Colorado, eight bank branch locations in Arizona and five bank branch locations in California.
The main customer service number for FirstBank is 800-964-3444. This contact number is used to reach a customer service representative with the bank as well as automated telephone banking services.
The customer service contact number for consumer mortgages is 866-964-2040
To reach a customer service representative Para Español is 877-394-2861
FirstBank customer service TDD for hearing impaired is 800-855-3444
Local bank customer service with FirstBank is divided by region.
Colorado customer service numbers for metro Denver region are:
303-237-5000 for general bank customer service
303-232-5522 for Internet banking assistance
303-239-6000 Para Español
303-233-1300 TDD for Hearing Impaired
Arizona local customer service number for Phoenix area is 602-381-7800
California local customer service number in Palm Desert is 760-341-7000
Customer service with FirstBank is available by phone, at a local FirstBank or online.
FirstBank also offers a variety of customer service bank functions through automated telephone banking which is available at 866-964-2040.
Bank customers can transfer funds between FirstBank accounts, verify checking and savings accounts as well as other accounts, receive information about electronic deposits that will posted to an account, determine if a specific check has been paid, obtain information on the last 20 checks and electronic withdrawals that have cleared a checking account, obtain cash reserve information and make cash reserve payments, obtain the last 20 withdrawals and the last interest paid on a savings account, obtain the last 10 deposits on a checking or savings account, speak to a bank customer service representative about loans and new accounts.
Personal customer service is available 24 hours through the main contact number of 866-964-2040. Bank customer service representatives can assist in setting up a PIN to access the automated banking system.
Customer Service Fifth Third Bank
The main customer service bank number for Fifth Third Bank is 1-800-972-3030.
Bank customer service representatives are available Monday through Friday 7:00 AM to12:00 AM and Saturday through Sunday 8:00 AM to 5:00 PM Eastern Time.
The main customer service number also provides access to automated telephone banking. The automated telephone banking features allows account holders to have access to information regarding checking accounts, savings accounts, money market accounts, certificates of deposit, equity loans, home mortgages, installment loans and leases.
Customer service representatives for Fifth Third Bank can also be reached at any of the Fifth Third bank branch locations.
To report a lost or stolen credit card with Fifth Third bank, a block can be placed on a card via an email request or the account holder can call a bank customer service representative at 1-800-782-0279.
For customers that are concerned about any suspicious online sites, emails, or other fraudulent activity, call the bank customer service number at 1-800-676-5869
To dispute a credit card transaction on a Fifth Third Bank credit card an account holder can either: contact the company that made the charge to have them reverse it; visit a Fifth Third Bank branch to fill out a dispute form; or write a letter of dispute explaining why the billing error exists, and include your account number, the type of charge, to whom the charge was made, the date on which the charge occurred, and the amount of the error. The dispute letter can be faxed to 513-534-3512 or mail the letter to:
Fifth Third Bank, Dispute Department
Madisonville Operation Center
MD 1MOC2G
Cincinnati, OH 45263
Fifth Third Bancorp is a financial services company that is headquartered in Cincinnati, Ohio. Fifth Third Bank is one of the top 20 largest banks in the U.S. ranked by assets. Fifth Third operates 16 affiliates with over 1,300 full service bank branch locations and 2350 ATMs. Fifth Third offers a complete line of personal, small business and commercial banking services, including wealth management. Fifth Third is located in the following states: Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina.
Associated Bank Customer Service
Associated Bank is a Wisconsin based bank. Reaching customer service for Associated Bank can be accomplished via a number of different methods.
Bank customer service representatives are available at the local bank branches. Associated Bank is headquartered in Green Bay, Wisconsin and has more than 300 branch bank locations in Wisconsin, Minnesota and Illinois all of which have customer service representatives.
For customer services assistance from the bank 24 hours a day, seven days a week, Associated Bank operates a customer care center at 1-800-236-8866.
Commercial banking customers can reach customer service at 1-800-728-3501.
The international customer service bank number is available at 1-262-879-0133.
To report a lost or stolen Check Card, ATM, HomePower Equity CardTM, Business Credit Card, the customer service contact number is 1-800-556-5678
For business credit card number that begins with 435995, the customer service contact number is 1-866-951-1390.
For lost or stolen Personal Visa® & MasterCard® Credit Card, the customer service number is 1-800-219-7941.
If the credit card number begins with 435996 or 435997, the bank customer service number is 1-866-951-1389.
For bank customers that are current online banking customer, they can also contact the bank through the contact form link located on the online banking system.
Online banking allows user to have access to their Associated Bank personal checking account, savings account, money market account, home equity loan, premier lines and some select Associated Bank loan accounts. The online banking feature provides current balance information about customer accounts and allows account holders to transfer funds between accounts. Customers can also enroll in bill payment online to pay bills online.
To use the Associated Bank online banking, customers need to have a personal checking, money market or savings account with Associated Bank.
To enroll in online banking with Associated Bank, customers will need to have the last 4 digits of their social security number, the bank account number and birth date.
For those existing account holders that have forget their online banking user ID or have been locked out of online banking features, a customer service representative is available at 1-800-682-4989 or by email.
Associated Bank is a diversified bank that offers a full range of traditional banking services and a variety of other financial products and services including: personal banking, private banking, small business banking, business and commercial banking.
Customer Service at ING Bank and ING Direct
ING DIRECT is the operating name used for online banking by ING Bank a federally chartered savings bank. ING Bank Is headquartered in Wilmington, Delaware and does business online, over the phone and by mail through ING DIRECT. ING DIRECT is one of the largest direct banks in the US. ING DIRECT deposits are insured by the FDIC.
There are a variety of means in which to obtain customer service with the bank.
New customers to ING DIRECT can reach a customer service representative at 800-464-3473, 8:00 AM through 8:00 PM, 7 days a week.
Existing bank customers can reach a customer service representative at 888-464-0727, 8:00 AM through 8:00 PM, 7 days a week.
For 24 hour automated account access, the bank offers an automated response customer service number at 1-888-464-7868.
To obtain customer service with the bank by mail or for other written correspondence or by mail deposits, send to:
ING DIRECT
P.O. Box 60
St. Cloud, MN 56302-0060
Fax customer service contact can be obtained at 888-464-3220 or 302-255-3990.
To contact the bank by Email, general questions and comments can be sent to: sales@ingdirect.com
To open an ING DIRECT account, new customers need to link an existing bank account to the new ING DIRECT account. The electronic link between the two accounts allows customers to transfer money to open the account and transfer funds whenever they want, for free. Bank customers can link up to 3 non–ING DIRECT personal checking accounts to an ING DIRECT account.
Once the link is set up between accounts, bank customers can make deposits and withdrawals by calling the ING DIRECT Interactive Phone Service with 24/7 access at 1-888-464-7868 or by speaking with a bank customer service representative at888-464-0727 from 8:00 AM to 8:00 PM, 7 days a week or online by signing up at ingdirect.com with a Customer Number or Saver ID and PIN.
Existing customer that have lost their PIN number can use the bank’s online customer service to retrieve the number or reset the PIN or call customer service at the bank at 888-464-0727 from 8:00 AM and 8:00 PM to request a new PIN by mail, which should arrive in 5-7 days.
The ING bank routing number is 031176110.
ING DIRECT also operates a number of Cafés as convenience centers for its customers. These ING DIRECT Cafes can be found in the following cities:
Wilmington, DE
802 Delaware Avenue
302-255-3750
Philadelphia, PA
1636 Walnut Street
215-731-1410
Los Angeles, CA
11175 Santa Monica Blvd.
310-445-0429
Chicago, IL
21 E. Chestnut Street
312-981-1236
St. Cloud, MN
30 7th Avenue South
320-534-4640
New York City, NY
968 3rd Avenue
212-752-8432
Honolulu, HI
1958 Kalakaua Avenue
808-955-1435
ING DIRECT also maintains an ombudsman to contact for customer service at the bank to investigate and resolve customer complaints and problems. The ING DIRECT ombudsman can be reached by email at:
ombudsman@ingdirect.com or by mail at
Ombudsman
ING DIRECT
1 South Orange Street
Wilmington, DE 19801
American Express Bank Customer Service
The main bank customer service number for American Express is 1-800-446-6307.
American Express is well known for its investment services and credit card offers. America Express also operates a bank and offers an online savings account and online certificates of deposit.
Personal savings accounts by American Express are not offered through traditional bank branches but are offered online only with customer service provided online by phone, standard mail or email. Online banking does not limit bank customer service and offers the convenience of banking 24 hours a day without the need to visit a local bank branch to conduct transactions.
Bank account applications and transactions with American Express Bank can be completed online at http://personalsavings.americanexpress.com or over the phone with a customer service representative at 1-800-446-6307.
Deposits may only be made by electronic funds transfer, including wire transfers and automated clearing house transactions, or by check mailed to the Salt Lake City, Utah bank address. Customer service requests to transfer funds by phone must be received by 5:00 PM Eastern Time in order to have those funds made available by the next business day.
The mailing address for bank customer service is:
American Express Bank, FSB
P.O. Box 30384
Salt Lake City, Utah 84130-0384
American Express Bank, FSB is an FDIC-insured bank. Bank accounts can be opened, funded, and managed 24 hours a day via the internet or phone. Certificates of deposit and savings accounts are offered by American Express Bank are insured by the Federal Deposit Insurance Corporation (FDIC).