FirstBank Customer Service

FirstBank operates 120 bank branch locations in Colorado, eight bank branch locations in Arizona and five bank branch locations in California.

The main customer service number for FirstBank is 800-964-3444.  This contact number is used to reach a customer service representative with the bank as well as automated telephone banking services.

The customer service contact number for consumer mortgages is 866-964-2040
To reach a customer service representative Para Español is 877-394-2861
FirstBank customer service TDD for hearing impaired is 800-855-3444

Local bank customer service with FirstBank is divided by region.

Colorado customer service numbers for metro Denver region are:
303-237-5000 for general bank customer service
303-232-5522 for Internet banking assistance
303-239-6000 Para Español
303-233-1300 TDD for Hearing Impaired

Arizona local customer service number for Phoenix area is 602-381-7800

California local customer service number in Palm Desert is 760-341-7000

Customer service with FirstBank is available by phone, at a local FirstBank or online.

FirstBank also offers a variety of customer service bank functions through automated telephone banking which is available at 866-964-2040.

Bank customers can transfer funds between FirstBank accounts, verify checking and savings accounts as well as other accounts, receive information about electronic deposits that will posted to an account, determine if a specific check has been paid, obtain information on the last 20 checks and electronic withdrawals that have cleared a checking account, obtain cash reserve information and make cash reserve payments, obtain the last 20 withdrawals and the last interest paid on a savings account, obtain the last 10 deposits on a checking or savings account, speak to a bank customer service representative about loans and new accounts.
 
Personal customer service is available 24 hours through the main contact number of 866-964-2040.  Bank customer service representatives can assist in setting up a PIN to access the automated banking system.